Get ready to ride! Here are answers to our athletes’ most frequently asked questions when preparing for our event.
When is the Malibu GRANFONDO?
The 2019 Malibu GRANFONDO Event Weekend will be held Thursday, March 14 through Sunday, March 17.
Where is the Malibu GRANFONDO being held?
Westlake Village Studios, Four Seasons Hotel Westlake Village, 2 Dole Drive, Westlake Village, CA 91362
Will parking be available?
Parking is available in the Four Seasons Hotel parking structure or in the Calvary Chapel parking lot located directly across the street from the hotel. Please note that if you rack your bike on top of your car, you will not be able to enter the Four Seasons parking structure and must park across Dole Drive.
PLEASE SEE BELOW FOR IMPORTANT MALIBU GRANFONDO ATHLETE CONSIDERATIONS AND LINKS TO ALL ROUTE MAPS/CUE SHEETS.
Where do the three Weekend Events start and finish?
The start and finish line of ALL 2019 Malibu GRANFONDO events is located in the Studio Circle in front of Westlake Village Studios, directly behind the Four Seasons Hotel Westlake Village.
When can I pick up my packet and visit the Sponsor Showcase?
The Malibu GRANFONDO Event Weekend consists of several events being held over the course of three consectuive days. Our Athlete Itinerary* outlines each day, summarizes special considerations, and provides detailed times for:
Athlete check-in and packet pick-up varies based on event registration - please reference itinerary
Timing Chip distribution
Ride start times for each day’s stage
Invitational Athlete rider briefings and meals
CAF VIP Reception at Pedalers Fork, Calabasas (ticket required and can be purchased HERE)
Wine and Tapas Reception, not included with one-day entry unless purchases as event upgrade.
*Please be advised that times are subject to slight change.
What is the Sponsor Showcase?
Run concurrently with our Athlete Check-In, the Malibu GRANFONDO Sponsor Showcase is where athletes and sponsors connect; sponsors showcase their products/services and athletes can sample nutritional and sport-specific products, many of which will be available out on the Malibu GRANFONDO course. The Sponsor Showcase is open to the public and complimentary during hours of Athlete Check-in. Please see the Athlete Itinerary for details and view the line up on our PARTNERS page.
What is Challenged Athletes Foundation (CAF)?
We are proud and honored to continue our partnership with Challenged Athletes Foundation (CAF) for 2019!
Your participation in our event will help further the mission of the Challenged Athletes Foundation (CAF): to provide opportunities and support to people with physical challenges, so they can pursue active lifestyles through physical fitness and competitive athletics.
The Malibu GRANFONDO is aligned with Challenged Athletes Foundation's belief that involvement in sports at any level increases self-esteem, encourages independence, and enhances quality of life. Please view our PURPOSE page to learn more and ways you can support CAF.
Will there be awards for the one-day Malibu GRANFONDO?
Yes, there will be overall and age group awards for the one-day Malibu GRANFONDO. Awards will be presented for the following categories:
Overall Male - Classico Course only
Overall Female - Classico Course only
King of the Mountain (KOM) - Classico Course only
Queen of the Mountain (QOM) - Classico Course only
Top three in each age category, male and female, for both Classico and Medio courses as follows:
65 and up
How many and where are the timing segments located for all three days’ rides?
The number of timing segments varies by stage and route, and ranges from one timing segment to four, including the King/Queen of the Mountain Challenge up to the first summit of Latigo Canyon Road on Stage 2 (Malibu GRANFONDO). Ride with GPS links to all routes with points of interest showing timing segments and rest stop locations can be viewed and dowloaded HERE.
Can you tell me more about your Rest Stops for the one-day Malibu GRANFONDO?
There will be four, fully stocked, ‘real-food’ rest stops on the Malibu GRANFONDO Classico course and three on the Medio course. All rest stops feature an array of healthy food options including sweet and savory Pedalers Fork rice cakes, hydration formulas, and clean-burning quick fuel to keep our athletes going strong. On top of that, they are all located in incredible locations, some with amazing views, and are renowned for their unparalleled customer service and support. Here is the line up for this year:
Mile 18, 8:30am to 10:30am, Cal State Univ. Channel Islands - VIP portable restrooms, bag drop available, mechanic on site, fully stocked with nutrition and hydration
Mile 37, 9:30am to 11:30am, Hartley Botanica (Classico riders only) - restrooms, bag drop available, fully stocked with nutrition and hydration and featuring bacon wrapped dates.
Mile 61 (Classico) / 32 (Medio), 10:00am to 1:00pm, Pacific Coast Highway just before Yerba Buena Road, VIP portable restrooms, bag drop available, fully stocked and featuring our famous MGF home made cookies.
Mile 78 (Classico) / 48 (Medio), 11:00am to 3:00pm, last chance to fuel up before heading back to the finish at Westlake Village Studios for gourmet Italian Farmers Market Buffet Lunch.
Thank you to our PARTNERS: Bonk Breaker, Tailwind Nutrition, Pedalers Fork, Endurobites, Split Nutrition, GoGo Squeeze, Honey Stinger, Waterloo, Hartley Botanical Gardens, Cal State Univ. Channel Islands.
Will printed route maps be provided with turn by turn directions?
In an effort to use less paper and rely more on technology, all our routes are available to download from Ride With GPS. You can access the routes HERE. If you would like to print a copy to have on the ride, here are printable versions of all routes in both Metric and Standard:
Do you offer bike rentals and/or bike building services?
Can I ship my bike?
Yes, we have partnered with Bike Flights to help riders easily ship their bikes to the Malibu GRANFONDO. Save the hassle of flying with your bike and use BikeFlights.com to save time and money. BikeFlights.com offers convenient, reliable and affordable shipping. With BikeFlights.com’s Best Way Guarantee, you are guaranteed the best price and that your bike will arrive on schedule, and you get great customer support from fellow cyclists. Find rates and set up your shipping now. Visit our customized Bikeflights.com page for more information.
Can I make changes to my existing event registration and/or add event upgrades?
Yes, you can absolutely change your registration to another route distance or event (and pay the difference if applicable) AND add items to your registration such as our Limited Edition Event Shirt, guest meals, massage and even our bike wash.
To change your registration, please follow the steps outlined below:
Login to Events.com and go to MY EVENTS (be sure to use the email address you registered with) If you do not have an events.com account you will need to create one first.
Locate the Malibu GRANFONDO and select VIEW ORDER
Select 'Manage Event'
Select 'Manage Registration' then 'Change Registration'
Select the new route or event type
Complete the form questions
If you are moving to a higher priced route, you will be required to pay the difference in price
Click 'Submit Order', your original registration will be canceled and you will receive a new confirmation email for the new route
To add additional event upgrades to your registration, please follow the outlined steps below:
Log in to Events.com and go to MY EVENTS
Locate the Malibu GRANFONDO, and click VIEW ORDER
If you have not already purchased some Other Stuff, you will see an ADD OTHER STUFF button that will lead you to the purchase page.
If you had already purchased Other Stuff, you will see an ADD OTHER STUFF button on the top right corner of the Other Stuff section, that will take you to the purchase page.
Select your items, enter in your payment information and click SUBMIT ORDER to complete your purchase.
Your order is now complete and you will be able to see your purchases on your MANAGE EVENT page!
Am I able to transfer my entry to another athlete?
Yes, you may transfer your registration to another rider. If you are the original buyer, please follow the steps below to transfer your entry to someone else:
Log in to Events.com
Find the event you want in your MY EVENTS section. Click VIEW ORDER on the event you want to transfer.
Find the registration or ticket that you want to transfer. Select MANAGE REGISTRATION ( or MANAGE TICKET) then Transfer Registration (or Transfer Ticket).
Enter the new person’s Email Address you would like to transfer the registration/ticket to and click SEND TRANSFER. If there is a transfer expiration or fee there will be a notice under the email field – “The transfer recipient will be charged an additional fee for the transfer.”
Deadline for transferring registrations is Sunday, March 10, 11:59pm. Step by step instructions can also be viewed HERE.
Do you offer refunds or registration deferrals to 2020?
We cannot issue refunds for any reason; however, we understand life happens. So should you not be able to join us for the ride, please look into our Transfer Entry Option (see above) so your entry does not go to waste! If you are unable to transfer your entry, please email us at [email protected] prior to the event and let us know you won’t be attending. If you do not notify us prior to the event and do not pick up your packet and any pre-purchased event items, you forfeit your purchase.
If there is hope you can attend next year’s event, please send your deferral request to our Ride Director at [email protected] with explanation of extenuating circumstances, the name used for registration, and the order number for review. Deferral requests need to be submitted by Sunday, March 10, 11:59pm and are subject to a $50 processing fee.
Special Considerations for the 2019 One-Day Malibu GRANFONDO on Saturday, March 16, 2019
While there are timed sections, the event is not a race and it rolls rain or shine.
Athletes must pick up timing chip at the start and return the chip after crossing the finish line.
Provided ID card is to be kept with you the entire weekend & allows access based on your registration.
Bib number is to be affixed to the LEFT SIDE of the jersey only.
There are three timing segments on the Classico course and two timing segments on the Medio course. Timing segments will be combined to determine age group category and overall winners. Awards categories can be viewed on the FAQ page of our website.
Rest stop hours have taken into consideration the varied paces of our riders. Athletes are encouraged to enjoy the experience along the Malibu GRANFONDO route(s), while allowing enough time to return to finish in time for lunch.
Lunch at the Westlake Village Studios begins at 1:00pm and ends promptly at 4:00pm.
SAG support vehicles will be available throughout the day. Please be aware of Rest Stop hours and understand that if you arrive outside these hours, support may not be available. (See your Ride Book)
All athletes must use bike lanes or ride as far to the right as is safe. Athletes are expected to follow all rules of the road. All roads are open to vehicular traffic.
Course will be marked with bright blue route arrows and directional signage. Use caution when directed.